Over the Phone Interpreting

IL’s Over-the-telephone Interpreter System Explained

IL automated telephone interpretation service system has three main features. These are:

  1. The automated telephone system
  2. Interpreters database
  3. Administrator interface

The Automated Telephone System

IL Automated Interpretation system is a state of the art fully automated system. It is operational 24/7 and is able to accommodate unlimited number of calls simultaneously. Our automated Interpretation Service system is able to generate online reports based on any number of variables specified by our customers. Call monitoring, tracking and reporting variables and parameters can be adjusted and/or changed overtime according to real-time usage, demand, peak hours and other variables. The service requires no operators, reducing wait time and eliminating human error.

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